Meet Our Clients

and learn their stories

I was very happy with the service that you provided. I would be happy to lend my support with a 10 rating.

Greg C., M.D.

Restore Orthopedics

We used IPNM Direct & Digital for a recent marketing to our customer base in order to generate sales during a historically slow month. Their team were great at helping to create a mailer that exactly captured what we wanted. The postcards were in our customers’ homes exactly when they needed to be and we have had a great response; calls generated when we needed them! We plan to use them again for our next direct mail advertising campaign.

Candice L.

Cabrillo Plumbing

It was a pleasure working with you. I would rate our experience as 10 out of 10 with prompt communication, fast turnaround time and competitive pricing.

Jane L.

Marketing Director, Natural Energy USA

We didn’t realize how customized our correspondences were until we had to find a third party to process for us. When we contacted IPNM Direct & Digital, they were more than willing to understand our process. With visits to our office and a couple to theirs, we worked out the specifics. Anytime there are any issues, IPNM team are very quick to notify us. Our choice to go with them has proven to be a great decision and we would recommend their services to anyone who is looking for a company that genuinely cares about your business.

Ashley G.

Bay Alarm Medical

IPNM Direct & Digital gets the job done.  Fast, courteous, and reliable, all of the things that make doing business with them a pleasure.   Our organization has been doing business with them for 5 years and we are very pleased with the service.   Thank you IPNM!

Kathrin S.

Membership Director, California Alliance for Retired Americans

We have been very pleased with the service that we have received thus far from IPNM Direct & Digital. After a disappointing experience with our old printing vendor, we found them, and thank goodness we did! From day one, they are very professional, communicative, responsive and cost effective to fit all of our project needs. After our first direct mail campaign with IPNM Direct & Digital, we were ecstatic to see significant returns!

Jen W.

Executive Director, Nonprofit Organization

I highly recommend IPNM Direct & Digital to anyone who is looking for a reliable, locally-owned printer who takes care to provide excellent customer service and is always willing to accommodate your project needs. There have even been several instances when we needed to rush a last minute order, and IPNM was committed to getting it out the door to ensure that we could keep our project rolling out on time.

Danielle Y.

Development Director, Opportunity Fund

I am happy to provide a reference for IPNM Direct & Digital, a direct mail firm I have worked with for more than a decade. I find the company to be a respectable firm with integrity and skill.  From the start of a project, IPNM has always been dependable, straightforward and honest. I’m happy to recommend them to anyone seeking their business.

Ralph G.

San Francisco Rescue Mission

Caltrain has worked with IPNM Direct & Digital for the last few years on a number of projects, and they have always been attentive, accommodating, and prompt with our orders.

Tasha B.

Office of Public Affairs, Caltrain

The IPNM team did it again!  They produced a professional and polished materials for our conference attendees that made us shine. I can’t wait to use their service next year!

Xavier A.

CEO/President, Western States Acquirers Association

I have worked exclusively with IPNM Direct & Digital for the last couple of years because I know that my customer’s mailings will go out on time and will be done right.  The printing is sharp and the IPNM team has all the details on dealing with the USPS down. They help me make sure my mailings are designed right from the start and that the whole process of the mailing, whether simple or complex, goes smoothly and gets to the public on time.  The post office regulations are not easy to keep track of but IPNM is on it. I’m happy having them on my team.

Barbara B.

Print Broker

The overall quality of services and products that IPNM Direct & Digital team provided are outstanding. We are very pleased with the overall service. High quality, good communications and fast turnaround. We will definitely be utilizing your services in the future.

Chellah Y.

Commission on Health and Safety and Workers' Compensation, State of California

IPNM Direct & Digital is amazing! The staff is always available and is easy to work with and super convenient.

Carly M.

Director of Marketing and Membership, ECHO

Our mailings are often time sensitive, and the IPNM Direct & Digital team are always quick to jump in and get started. We can count on them to be efficient and complete our mailings in a timely fashion.

Amy W.

Membership Coordinator, Chinese Community Health Plan

IPNM Direct & Digital saved us! We had a bulk mail out of invitations to our major fundraising event which required some assembling. They were extremely helpful in customizing our experience and we didn’t have to deal with the challenges that come with meticulous bulk mail specifications. Their service was fast, efficient, professional and on time, not to mention friendly. I highly recommend IPNM for your direct mail needs!

Allan

Development Manager, Non-Profit Organization

Thank you for the really great work you do for us. We appreciate it very much.

Young C.

Marketing Director, Chinese Community Health Plan

To promote our grand opening we used IPNM Direct & Digital, and couldn’t have been more pleased with the results and service. In fact, we ended up doing an unplanned second round of mailers shortly after our first due to the success of the campaign, and the ease of working with the entire team.

Spyq S.

Owner, Wolf & Lion Pet Store

The main advantage to have them on my team is their efficiency, responsibility and of course, fair price!

Colin C.

Development Director, Chinese Culture Foundation

We used IPNM Direct & Digital for last minute political campaign mailing services and were extremely satisfied with their fast delivery and competitive pricing. They sent mailers on their way with little advance notice and did an excellent job.

Nicole

City Supervisor Candidate

I have been a customer of IPNM Direct & Digital since the 1980’s… The service has always been great, mailing is on time, printing is done with great quality. I recommend them to anyone who own a growing business, everyone I know say good things about my recommendation.

Awadalla A.

Irving Pizza and Hole in the Wall Pizza

Over the years working with them, IPNM Direct & Digital has provided quality direct mail marketing service within the fundraising field in an ethical and responsible manner.

Irene S.

General Manager, Bright Ideas Group

It is my pleasure to recommend the direct mail agency services of IPNM Direct & Digital. Since 2008, our team has worked directly with them on numerous projects. The company offers top-notch quality, service and rates. Across the board, we are always pleased with their work. Please consider IPNM Direct & Digital for all your direct mailing needs. I recommend them and look forward to working with them in the future.

Brody G.

Owner, B&T Bookkeeping

I worked directly with IPNM Direct & Digital on our newsletter direct mailing projects. The company offers top-notch quality, services and rates. Across the board, we are always pleased with their work. I can always trust their attention to details and be confident that the project will be completed accurately and on time!

Elena F.

Muscular Dystrophy Association

Since 2004, they have handled all of our direct mail marketing campaigns, ranging from large quantities, intricate mail pieces, to statewide mailing with customized versions. I found their staff to be extremely knowledgeable with U.S. Postal Services regulations and their changes. IPNM has always been dependable, straightforward and honest. They are valuable consultants with all things related to our direct mailing marketing campaigns. I am happy to recommend them to anyone seeking their service.

Dana H.

General Manager, Neptune Society

Whenever I’d like to get my menus out to my guests in a timely manner, with ease and right to their mailbox, I call on IPNM Direct & Digital. Being one-stop-shop is convenient, and they’re always free and available to help me market to new neighborhoods.

Greg

Owner, Extreme Pizza

We run a busy pizza place and I’ve got a to-do list that stretches around the block. The IPNM Direct & Digital team has taken care of our marketing needs for years and their professionalism allows me to focus on other operational concerns. I love the fact that they understand my business and exhibit this by making suggestions and decisions that add to my bottom-line. Frankly, I view them more as a partner than a vendor.

Dave W.

Owner, Extreme Pizza

You all are awesome! Please send my compliments to the IPNM Direct & Digital team. We really appreciate your expeditious service. If you want efficiency with speed, professionalism with friendliness, and quality without compromise, I highly recommend IPNM. This team took away more stress than any yoga class could.

Allan M.

Director, Hospitality House

I am very pleased with your work!

Tyrenda D.

Program Manager, San Francisco Housing Authority

We are very satisfied.  I received the order quickly after I ordered it and at a fair price.

Alex H.

Cutting Edge Drapery

Working with you was an absolute dream!  The communications between us were clear and concise – you informed exactly what were needed from us to meet the deadline – and the project was completed 24 hours ahead of deadline.  The biggest difference for me in working with you was I never once had to project manage the campaign myself.  You did all that.  Thank you!

Kin H.

Membership Director, The Olympic Club

IPNM Direct & Digital has been providing direct mail services for Air Fresh Chem-Dry for about a decade. We wouldn’t use anyone else. This company goes above and beyond to make sure we are happy with their services and the staff is at all times-professional, accommodating, knowledgeable, helpful, caring and diligent. From artwork design, to scheduling, to the actual final printing projects, everything has always gone without a hitch. They inform us when we are low on inventory and also if we are late in sending our lists. We have never had a better partner, and highly recommend them for all direct mailing needs.”

 

Kristin S.

Vice President, Air Fresh Chem-Dry

IPNM Direct & Digital was a timely service that delivered well above my expectations and their staff was easy to work with.

Samuel L.

Pastor, Bay City Church

Ever since St. Anne’s started doing business with IPNM Direct & Digital, it has always been great. The team was very responsive both on the phone and e-mail. Your service has really been excellent. You went an extra mile!

Tessie

St. Anne of the Sunset Catholic Church

IPNM Direct & Digital has been wonderful to work with. Our Account Manager is focused on finding solutions, and his support throughout our project has been invaluable. We highly recommend his services, and look forward to collaborating again in the future.

Jose S.

Marketing Manager, Pet Supplies Retailer

5 stars! You were really prompt in getting me a quote and in following up to see if I wanted to move ahead.  I really appreciate that.  And you offered me a good deal based on my past business.  All of that is awesome!  Wohoo!!!

Vanessa B.

Board Member, IMPACT Bay Area

IPNM Direct & Digital was great to work with! We appreciated their fast response, thorough attention to details and edits we needed. A pleasure to work with, and I hope to work with them in the future. We will definitely be working with IPNM again in the future.

Brittany R.

Development and Marketing, Outward Bound

The IPNM Direct & Digital team has been wonderful to work with.  They are responsive, knowledgeable and provide fast turnaround time on projects at great prices. We found this company based off of reviews, and have been very pleased with the service so far. We have used them for all our direct mailings this year and intend to use them again for future jobs.

Samantha

Marketing Director, Local Credit Union

Your service is excellent and very professional. It deserves 5 stars! Thank you!

Cliff H.

Pizzeria Owner

We have been relying on IPNM Direct & Digital to handle our society’s flyers for almost four years, and they have always been super friendly, reliable, and on time with all of our projects. They have gone out of their way to help us and ensure that we are happy with the finished product, while staying within our budget. It’s not easy to find an affordable, local partner you can depend without question, and we are grateful to have found IPNM.

Tia

Director, Non-profit Medical Society

We work with IPNM Direct & Digital for our direct mailing needs… they are very professional and answer our questions in a fast and detailed manner. We are very satisfied with the final product, and their price is reasonable too. More important, it is more efficient and save time to have one company to handle all aspects of direct mail. We definitely recommend them.

Office of Fund Development Manager, Chinese Hospital Association

The team at IPNM Direct & Digital were a pleasure to work with for our direct mail campaign. If you’re looking to do your first or your 100th direct mail campaign, I would recommend talking with them.

Chris H.

Lenda.com

We were very pleased, and 5 stars is deserving!  We have been very happy with the service from IPNM Direct & Digital, the quick responses and the pricing. We will definitely use them again.

Terry O.

National Federation of Priests' Council

You deserve a 5 star rating!  Your prompt attention to our needs and specific inputs were so helpful.  Never expected it to be so easy to just tell you what we need, and it would be completed as agreed.  I will certainly recommend your services to anyone needing a good company to work with!

Sandra L.

Association of Major Symphony Orchestra Volunteers

Working with IPNM Direct & Digital was great. They were incredibly responsive and easy to work with. They made getting my direct mail campaign in production and out the door a breeze.

Rebecca W.

Health Care Provider

I had a great time working with IPNM Team – responsive and thoughtful about how to process our needs.

Cynthia F.

Housing Rights Committee

As the founder of a marketing agency I get to work with many vendors in this space. I have to say the folks at IPNM Direct & Digital are head and shoulder above the rest. We recently reached out to them to help us with a direct mail piece for a large client of ours. We were blown away by their service and responsiveness from the first call to the final delivery. They took on our project on a short notice, worked with our designer to make sure every single detail was accounted for and ensured a successful campaign on time and on-budget. They are beyond a vendor, they are a strategic partner to us.

Shirin O.

Founder & President, Next Step Marketing

Working with IPNM Direct & Digital has been a pleasure. I am a self-admitted control freak and I came to them after being unsatisfied with the previous company I used for my direct mail campaigns. They took their time to answer my many questions and actually LISTENED to what I was trying to accomplish. A rarity in this business. IPNM will continue to be the direct mail marketing partner for me and my business for years to come.

Leo

ICG Planning

Although it added a bit to the cost of the project, their direct mail multi-channel program is useful. We use Facebook daily anyway and we know it would be a great way to get our message out to some people who missed the mail for whatever reason.

Mary

Marketing Manager, Non-Profit

IPNM Direct & Digital is very easy to work with, and really goes out of their way to make sure you are happy and taken care of.

Ashley L.

Marketing & Communications Manager, Non Profit Foundation

Very responsive and professional… would definitely recommend you to my colleagues and business associates, and we will use your services again in the future. Thanks for everything!

Yvonne C.

Development Director, Telegraph Hill

IPNM Direct & Digital did a great job on my last mail out. I wanted my letter to be out in time for the Holidays and only gave them a short time to get it done. They took care of everything, had them in the mail just in time for the Holidays. Great job!

Julie T.

Country Air

My organization used IPNM Direct & Digital for a campaign mailer. Not only did mailer came out perfectly and the customer service we received was impeccable. It was a pleasure to work with the whole team, they communicated so well every step of the way, returning phone calls promptly, and really extended themselves to help us.

Meredith S.

Service Employees International Union

You offer great prices with friendly and dependable service.

A. Smith

Executive Director, Non Profit Organization

Let me tell you the reason why IPNM Direct & Digital earns my endorsement. Prices were quoted promptly and didn’t change. When I amended the job and gave additional work, they accommodated in a VERY timely fashion. Time is of the essence in sending these direct mailers out, and they score high marks. In addition, because of their experience, they helped the timing.

Herb M.

CFA

It was a pleasure to work with IPNM Direct & Digital. The process was clearly outlined and they helped to get our mailing and follow up out on our timeline, helping us to increase our end of year fundraising. The added social media exposure was a really nice plus to increase awareness for our organization.
Kevin G.

SCGA Junior

It was an excellent service, I would not change anything but encourage to keep doing what you have been doing thus far. I will definitely recommend your service — it was very professional and quick to get back to me with follow-ups. I had the best and effortless experience and am very pleased with the service, not only got things done on time but over-delivered. A project that I thought would have taken me weeks to be completed was achieved with minimal effort and done at a very reasonable price!

Francisco S.

YTL International

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